Privacy Policy
Last updated 2 November 2026 · Covers jdesport.co.uk, the installable app, the Discord bot and the ZULU assistant.
- We only collect what we need to run tournaments, the points wallet and challenges.
- No analytics and no tracking cookies on the website. We never sell your data. The Android app shows short Google ads only when you choose to watch them for a free entry (see Ads in the app).
- Payment screenshots are deleted 30 days after we check them.
- You can delete your account and its data at any time from your account settings.
1. Who we are
JD Esports Arena is run by an individual, Prabin Ayer (trading as AyerFire), based in the United Kingdom, for players in Nepal and elsewhere. He decides how your data is used. Contact: prabinayer7@gmail.com.
2. What we collect and why
| Data | Why | How long we keep it |
|---|---|---|
| Email, username, player tag, password (hashed — we can't see it) | Your account and sign-in; service emails | Until you delete your account |
| Approximate area: city, district, province, country (only if you allow location in the Android app; position rounded to about 10 km, never your exact location) | Seeing where players come from, to plan local tournaments | Until you delete your account. Turn location off for JD Arena in phone settings and it is deleted the next time you open the app. Only JD admins can see it |
| Free Fire UID and in-game name | Checking who actually played a match (results, prizes, fair play) | Until you delete your account. Only you and JD admins can see them, unless you post on Find Teammates: then your in-game name is shown on your post, and your UID to signed-in players, until you delete the post or it ends (7 days) |
| Find Teammates posts (role, event, free or fee, note) and teammate payments | Showing your post so players can team up with you; paying or receiving a teammate fee in JD points | Posts: deleted when you remove them or 7 days after posting. Teammate payments stay in your points history like other wallet records |
| Photos and videos you send in 1:1 chats | Delivering them to the friend you sent them to. Stored privately with Supabase; only the two of you can open them, through links that expire after 10 minutes. The app keeps a copy inside its own storage for offline viewing (not your gallery or Files), removed when you log out or clear the app's data | Deleted 30 days after sending (files uploaded but not sent: after 1 day) |
| Squad name and logo, device type (mobile or emulator) | Registering, showing rosters, fair-play checks | Until you delete your account (squad names in published results stay as part of the event record) |
| Registrations, check-ins, results, reviews | Running tournaments and showing results | Until you delete your account |
| eSewa payment screenshots | Checking a points load or entry payment | Deleted 30 days after review |
| Points history, withdrawal requests (eSewa ID and account name) | Keeping balances correct and sending withdrawals | Until you delete your account |
| WhatsApp number (required to register) | Sending your Room ID and match reminders | The copy on each registration is deleted 2 days after that tournament starts. A copy is saved to your account (only you and JD admins can see it) so you don't type it again — remove it any time from the registration form ("Remove saved number"), and it is deleted with your account |
| Challenge chat and results | Running challenges and settling disputes. Your number of challenge wins, matches played and win rate (never stakes or points) appear on the Clash Squad leaderboard, which only signed-in players can see | Until you delete your account |
| Friends list, blocks, direct messages and squad chats | Letting you add friends, message them and make squad (group) chats with them in 💬 Messages; your online status ("Active now") is shown only to your friends. Your ZULU chat in Messages is kept only on your device; when you ask ZULU there, your app also sends a short summary of your own account (points balance, tickets, check-in, your challenges) so it can answer questions about it. If you type @zulu in a squad or match chat, or tap ✨ for reply ideas, the last few messages of that chat are sent to our AI providers to write the answer; ZULU's answer is saved in the chat like any other message | Direct and squad chat messages: deleted after 180 days. Friends and blocks: until you or they remove them or delete the account |
| Reports you send | Reviewing cheating and misconduct | Until you delete your account |
| Whether and when you first opened the installed app | App perks: the free welcome effect and early access | Until you delete your account |
| JD Frag Engine (formerly JD-Optimiers): your plan (Pro / Max, end date), linked PCs (the PC's Windows name, when it was linked and last used), and PC link codes | Checking your plan when the app starts, the 2-PC limit, Max extras (verified ✔ tag, early entry, effect). The app keeps an encrypted sign-in token on your PC; it never sends us your files, game data or what else runs on your PC. Panel scan reports stay on your PC unless you share them | Plan and PCs: until you delete your account or unlink the PC. Link codes: 1 day |
| JD Frag Engine PC report (sent automatically after each session and when the app closes, as agreed in the JD Frag Engine terms; switch it off any time in the app's tray menu) | After each play session: your PC (CPU, graphics card, RAM, screen Hz, PC score), MSI App Player's settings and how the session ran (FPS, 1% low, Stable-FPS, CPU/GPU load, temperature, ping, the likely reason for drops). Linked to your JD account. Only you and the JD admin can see it - used to tune JD Frag Engine for your PC and so ZULU can answer your FPS questions. Never your files, mouse or aim data | While your account exists (the last 100 sessions per PC); turn it off any time in the app's tray menu, or delete your account |
| JD Frag Engine anonymous FPS stats (sent automatically after each session and when the app closes, as agreed in the JD Frag Engine terms; switch it off any time with "Share anonymous FPS stats" in the tray menu) | One summary per play session: FPS, 1% low, stutters, CPU/GPU load and temperature, ping, the emulator settings, the app version and the PC model (CPU, GPU, RAM, screen Hz). Stored under a random ID made on your PC - never your account, name, files or mouse data. Used to find which settings run best on each kind of PC; kept in JD's database and a private research copy | Until JD Frag Engine is discontinued; turn sharing off any time in the app's tray menu (new sessions stop being sent) |
| Push subscription (if you turn alerts on) | Sending alerts to your device | Until you turn alerts off or delete your account |
| Discord ID and name (if you link Discord) | Sending room details by Discord DM | Until you unlink or delete your account |
| Feedback you send through ZULU, and the contact you give (Discord tag or email) | Reading and replying to your feedback | Until it's handled; email us to have it removed |
| Questions you ask ZULU, and your IP address | Answering, and limiting abuse | IP addresses: 7 days. Questions may be kept to improve answers. |
We don't ask for your real name, address, date of birth or ID. We don't use your data for advertising or automated decisions about you; an admin makes decisions on payments, disputes and bans.
3. Who we share it with
Only the services needed to run JD Arena. Each processes data for us under its own privacy terms:
- Supabase — accounts, database and server functions
- GitHub Pages — hosts the website
- Google — optional "Continue with Google" sign-in, and the website fonts (Google Fonts)
- jsDelivr — delivers one code library the site uses
- Resend — sends emails
- Your browser's push service (Google, Apple or Mozilla) — delivers alerts if you turn them on
- Discord — only if you link your account
- AI services for ZULU — Google Gemini, with Groq, Cerebras, Mistral, DeepSeek, Together AI and OpenRouter as backups. They receive the question you type and the recent chat, never your account data.
- Oracle Cloud — hosts the server that runs the Discord bot
- eSewa — you pay through eSewa directly; we never see your eSewa login
Other players can see your username, squad name, logo and results. They never see your email, WhatsApp number or payment details.
4. Cookies and local storage
We don't use cookies for tracking or advertising. The site stores a few things in your browser so it works:
- Your sign-in session (Supabase) — keeps you logged in
- Language (English or Nepali) and the name you gave ZULU
- Your eSewa ID and name — only after you request a withdrawal, so you don't have to type them again
These are strictly necessary for features you use, so we don't ask for consent for them. You can clear them at any time in your browser settings; you'll be logged out.
Ads in the Android app
To join a free tournament without a Weekly Pass, you can watch 3 short ads in the JD Arena Android app, and the app may offer 1 more ad per hour (you can skip it; never around your match time). From 1 November 2026 a Weekly Pass holder sees at most 2 of these a day, and Weekly Pro has no ads. These ads are shown by Google AdMob. To show and measure ads, Google may collect your device's advertising ID, IP address and app usage, as described in how Google uses data from apps that use its services. You can reset or delete your advertising ID in Android Settings > Privacy > Ads. We only store that you watched an ad and when, to count your free entries. The website itself shows no ads. Weekly Pass holders see no ads.
5. Children
You must be at least 13 to create an account. If you're under 18, a parent or guardian must agree to the Terms and this policy for you and should handle any payments, withdrawals and prizes. Challenges with points stakes are 18+ only. If you believe a child under 13 has an account, email us and we'll delete it.
6. Your rights
- See or copy your data — most of it is on your profile and wallet pages; for a full copy, email us.
- Correct it — change your username, Free Fire UID, in-game name, squad name and logo from your account, or email us.
- Delete it — see section 7.
- Stop optional emails — use the "Unsubscribe" link in any reminder, results or announcement email. Room details, check-in notices and account emails still arrive because you need them to play.
- Turn off push alerts or unlink Discord at any time.
We reply to requests within 30 days. If you're unhappy with how we handle your data, you can complain to your local data protection authority (in the UK, the ICO).
7. Deleting your account
Open your account settings and choose Delete account. We email you a confirmation link; once you click it, your account is deleted permanently together with your registrations, points history, withdrawals, payment screenshots, notifications, reviews, reports, challenges you created, friends, blocks, direct messages (both sides of every conversation), your squad chat memberships and push subscriptions. Points still in your wallet are lost, so withdraw them first. Squad names in already-published results stay as part of the event record, and messages you sent in other players' challenges and in squad chats stay without your name.
Can't sign in? Email prabinayer7@gmail.com from the address on the account and we'll delete it for you.
8. Security
Data is encrypted in transit (HTTPS) and at rest, passwords are hashed, and database rules only let you read your own private data. No online service is completely secure; if a breach affects you, we'll tell you.
9. Changes
If we change this policy, the date at the top changes, and important changes are shown when you next sign in.
See also: Terms & Conditions · Refund policy